Abstract - abstrid-the-new-suite-for-the-retail-of-the-future

Suite

Abstrid:
the new suite for
the Retail of the future

Interactive in-store and in-showroom digital tool used by sales assistants to offer a personalized shopping experience to their customers.

Abstrid Store

The solution for the store of the future.

Abstrid Catalogue

The digital, personalized shopping experience, with advanced search and in-store recommendation functions.

Abstrid Gallery

The emotional and immersive showroom to live the shopping experience at its best.

Abstrid Shield

Risk mitigation, fraud, mistakes and non-compliance.

Abstrid Operations

Complete lifecycle management of items using RFID technology, mitigating errors and misalignments.

Abstrid Store

innovation

A new level of
relationship with the client

Abstrid Store
guarantees

business continuity

stock optimization

conversion rate

multichannel

productivity

customer engagement

Abstrid Store

For Retail
For Brand Manager

Abstrid Store provides useful tools for the brand manager
to establish sales procedures and marketing strategies, while ensuring
the administrative compliance of company-owned stores,
department stores and franchising.

Clients

Reads and fluidly completes the records of in-store and global customers, with the related purchasing preferences and specific services (multilingual, loyalty programs and couponing) in compliance with privacy legislation.

Catalogue

Access the infinite digital catalog and check the stocks available in the store. Chance to collect in-store or to use the direct shipping.

Omnichannel

Take the customer throughout the entire customer journey, breaking down the online and offline barriers in a seamless purchasing scenario.

Orders

Complete the order and purchase on all channels via wishlist, recovery of pending carts, in-store pick-up and differentiated payment systems.

Tax

Currently complies with the tax rules of 22 countries in the world, guarantees coverage of administrative procedures and support 7 days a week 24 hours a day.

Back Office

Cash closing and control, reporting and store management functionality.

multi-user

A single app to meet the needs of Clients and store staff.

Sales Assistant

Customer records and purchasing behavior
Whishlist and/or suspended carts
Differentiated payment systems
Omnichannel
Pick up in store
Returns for in-store or online purchases
Catalogue
Tailor-made customization of services

Store Manager

Cash closing and control, payments, petty cash
Ordinary and extraordinary management of the shop
Sales data recovery
Check staff KPIs

Storekeeper

Shipping to/from stores
Local and remote availability and stocks

Auditor

Country-specific tax audits
Access to cash flows and reporting

Franchisee

Data collection of sales
Consumer data collection

Abstrid Store is a simple and intuitive sales support system, capable of satisfying both the needs of store management and customer relations. Integrated with other business applications, Abstrid helps in-store staff offer the customer a variety of omnichannel services.

Solution

abstrid store

Step by step sales experience

Sales
Assistant

Immersive digital tools
to guide the consumer.

Personalized
interaction

Deeper understanding of customer
Operating speed
Association with different touchpoints
User experience analysis.

Choice
of products

Check availability, prices, features
and consultation of the virtual catalogue.

Check
and complete
the cart

Conditions of sale. Additional services. Product specifications.

Sales
finalization

Multi-cash management:
flexibility and of the physical cash register.

The solution

Architecture

Developed to meet the most modern needs,
Abstrid is based on a cloud "micro services" technology
that can be integrated through API-REST
and scalable according to needs.

Reat time data and multi device

The solution guarantees business continuity
in the event of temporary offline.Intuitive and easy to use,
Abstrid is user friendly and equipped with a user interface
with attractive graphics.

Solution

In store app

Payment
& Receipt

Business applications

Catalog &
Item master

Prices &
Promotions

Customer
management

Logistics

Order allocation &
management

Finance

Solution

Design approach

Understanding of the need

1. Discovery

2. AnalysisResearch, briefing, report

Creation

3. PrototypingStrategy, concept, details

4. IndustrializationPrototype, specifications

5. ImprovementGo live

“

work

for

Partners

who

are

interested

making

the

Clients'

in-store

experience

memorable,

for

sale

the

conclusion

loyalty

journey.

Paola Rosso - PO

Demo